Shipping policy
Free Shipping
Orders of $100 or more qualify for free shipping for orders shipping within the contiguous United States. Alaska, Hawaii, and outlying territories do not qualify for free shipping. Liquid/cream products requiring special shipping at 16oz or more do not qualify for free shipping and the customer is responsible for all shipping costs on those items. Items that currently do not qualify for free shipping: Unicorn Clean, Bumby, Earth Mama, Spinster Sister, & NOLEO liquid items weighing 16oz or more.
Order Fulfillment
Orders will be fulfilled within 2-3 business days of purchase unless otherwise agreed upon time frame between owner and customer or for custom items that take up to 2 weeks for fulfillment. During large releases, allow for 5-7 business days for all orders to be fulfilled and packaged appropriately. If you have not received your tracking information within 3 business days for in stock items or 7 days for a large release, contact The Blythe Life at theblythelifecreations@gmail.com.
Orders during a large release are allowed 5-7 business days after the event end date to ship out to the customer due to order volume.
Lost/Stolen/Undeliverable Packages
The Blythe Life is not responsible for items once the order has been shipped and in the hands of the postal service selected. We ensure your item is packaged safely and marked with the correct shipping labels. Once they enter the postal system, they are no longer the responsibility of The Blythe Life.
We will assist you in attempting to locate your package by providing all relevant shipping information and helping you initiate a claim investigation with the specific carrier.
Please contact your local post office or speak with your carrier in the event of a non-delivery. Any items returned due to addressing errors, can be shipped out again once additional shipping has been paid.
If your mailing address is not correct at the time of your order and you request a manual change of address, you will be required to cancel the transaction and reorder with the correct address.
International Shipping
The customer is responsible for any and all duties and taxes due, if any, upon order receipt. The Blythe Life strives to choose great carriers to avoid extra charges, but has no control over border costs and your specific country's tax/custom law. For any disputes on international fees, please contact the shipping company used and your country's customs agency. It is the customer's responsibility to know their customs/tax law for their country of origin before placing an order from the United States.
FPO/APO Shipping:
The Blythe Life ships to U.S. Military Bases around the world. Please contact The Blythe Life if you are having issues at check-out.
Combining Orders:
The Blythe Life will combine orders if under the same account shipping to the same address and refund shipping overages to the form of payment used. Orders must be close enough together that the first hasn't been fulfilled yet. We will do our best to get you the best shipping option.
Combining Orders During a Release or Special Event:
A time period for order fulfillment is set for each release and special event to get your orders in if you would like them combined and shipping overages refunded. These time frames will be stated on event marketing. If you are shipping within the contiguous United States and your combined orders total $100 or more after discounts and not including shipping charges, your orders will be shipped together and the free shipping policy will apply. Shipping refunds will be distributed at fulfillment.